What VoipSwitch enables

Key features

CLASS 5 SOFTSWITCH

BILLING SYSTEM

RESELLERS AND AGENTS

Key Features

Routing

  • Least Cost Routing

  • Load balancing/sharing for termination endpoints

  • Traffic failover with multiple “waterfall” levels

  • Multiple routing plans

Billing

  • Support for Prepaid and Postpaid services

  • Subscriptions and Packages

  • Real time multi-layer charging

  • Multicurrency support

  • Mobile Top-up support

Live Call Monitoring

  • Graphical user interface which shows real time information

  • Active call list details

  • Detailed SIP logs

  • Total calls monitoring (Connected, pending and Failed)

Media Gateway (VoIP Box)

  • Interactive Voice Response (IVR) system with xml based flow scenarios

  • Calls recording

  • Calls transcoding

  • Multi language support

  • Customizable IVR scenarios

  • Reporting

    • Traffic reporting for calls and SMS
    • Charts reports for concurrent calls, calls duration and ASR
    • Sales reports for payments, cost and revenue
    • Users reports with full CDR

    Client Management

    • Interactive Voice Response (IVR) system with xml based flow scenarios

    • Calls recording

    • Calls transcoding

    • Multi language support

    • Customizable IVR scenarios

    DID Management

    • DID Extensions

    • Personal DID management with online DID purchase

    • Supports multiple currency

    • Advanced and customizable Interactive Voice Response (IVR) scenarios

    • Integration with APIs of more than 20 DID providers

    Web Portal with WebRTC

    • Self-care portal for retail and business customers
    • Click to call with video, HD audio, file sharing and chat
    • Group chats
    • Video calling
    • Present and IM

      Online payments

      • Mobile payments with Apple inApp, Google, Paypal etc.
      • Integration with more than 50 credit card payment providers!
      • Vouchers via web, mobile app or IVR

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